TerritoryOS ("TerritoryOS," "we," "us," or "our") provides B2B market intelligence infrastructure to approved commercial clients. This Privacy Policy describes how TerritoryOS collects, uses, and shares information in connection with the TerritoryOS website, platform, and related services (the "Services"). TerritoryOS is designed with privacy-by-design principles and is intended to support applicable privacy obligations of our clients.
Information We Collect
- Business contact information (e.g., name, business email, company, role).
- Account and billing information necessary to provision and bill the Services.
- Form submissions, including inquiry type, message content, and consent acknowledgments.
- Usage and analytics information about interactions with the website and platform.
- Campaign configuration information submitted by clients to configure territories and workflows.
- Provider-approved campaign output data generated through approved third-party data and fulfillment providers.
- Payment-related information processed by Stripe or other payment processors. TerritoryOS does not store full payment card numbers.
How We Use Information
- Provide, operate, and maintain the Services.
- Respond to inquiries and provide customer support.
- Manage accounts, subscriptions, and billing.
- Configure campaigns and territory parameters.
- Support compliance, vendor review, and provider approval workflows.
- Improve platform performance, reliability, and reporting quality.
- Maintain the security and integrity of the Services.
- Meet legal, regulatory, and contractual obligations.
TerritoryOS does not sell contact form submissions.
TerritoryOS does not request sensitive personal information through its contact forms.
Client dashboards are designed to display aggregated reporting, campaign status, territory intelligence, and workflow information. TerritoryOS does not expose raw mobile advertising IDs, raw device IDs, or sensitive source records in standard client dashboards.
Provider-approved campaign outputs must be used only for permitted commercial purposes and in accordance with the TerritoryOS Data Use & Acceptable Use Policy and applicable third-party provider rules.
Cookies and Analytics
TerritoryOS uses cookies and similar technologies to operate the website, remember preferences, measure traffic, and improve the Services. Clients may control cookies through their browser settings; disabling certain cookies may affect functionality of the platform.
Payment Processing
Payments are processed by third-party payment processors such as Stripe. Payment information submitted at checkout is transmitted directly to the payment processor and handled in accordance with that processor's terms and privacy notice. TerritoryOS receives limited billing metadata necessary to manage subscriptions and reconcile invoices.
Third-Party Service Providers
TerritoryOS engages third-party service providers — including hosting, analytics, data enrichment, mailing fulfillment, and identity/audience providers — to operate the Services. These providers are authorized to process information only as necessary to perform services for TerritoryOS and are contractually required to protect such information.
Data Retention
TerritoryOS retains information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. Retention periods may vary based on the type of information and applicable provider rules.
Security
TerritoryOS maintains administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No system can be guaranteed to be completely secure, and TerritoryOS encourages clients to follow security best practices for account credentials and Authorized User access.
Privacy Rights
Depending on jurisdiction, individuals may have rights regarding personal information, including rights to access, correction, deletion, or to limit certain processing. Privacy rights requests may be submitted to compliance@territoryos.xyz. TerritoryOS will route requests to the appropriate client or provider where TerritoryOS processes information on their behalf.
Children's Privacy
The Services are intended for business users and are not directed to children. TerritoryOS does not knowingly collect personal information from children.
International Users
The Services are operated in the United States. If you access the Services from outside the United States, you understand that information may be transferred to, processed in, and stored in the United States and other jurisdictions where TerritoryOS or its service providers operate.
Changes to This Policy
TerritoryOS may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Material changes may be communicated through the Services or via email to account administrators.
Contact Us
Questions about this Privacy Policy or our privacy practices may be sent to compliance@territoryos.xyz or support@territoryos.xyz.